Terms and Conditions
Last updated: February 4, 2026
Description of Services
ARK Real Estate LLC (owner of the domain www.arkrealestatepr.com) provides services related to customer support, request follow-ups, appointment coordination, and communications related to its real estate services, including:
These services are available based on operational availability and the company’s internal policies.
Delivery Process
Appointment coordination, reminders, and communications related to requests are carried out through the website, contact forms, email, SMS, or available communication channels.
Confirmations and reminders may be sent via email or SMS using the information provided by the client in the corresponding form.
In case of issues with an appointment, request, or related communication, clients may contact us within a reasonable time after submitting their request.
Cancellation or Modification Policies
Scheduled appointments or communications may be modified or canceled with reasonable prior notice.
If a client is unable to attend an appointment or needs to reschedule, they must contact us through the available support channels.
Currency and Payment Methods
If any fees, deposits, or charges apply to specific services, they will be communicated in advance.
Payment methods, if applicable, will be provided by ARK Real Estate LLC at the appropriate time.
SMS Communications
• This campaign sends SMS notification, alerts and occasional communication to customers who have opted in to SMS Notifications.
• You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
• If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected].
• Carriers are not liable for delayed or undelivered messages.
• As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
• For privacy-related inquiries, please refer to our privacy policy: https://arkrealestatepr.com/privacy-policy
Support and Customer Service
📧 Email: [email protected]
📞 Phone: (787) 417-1111
🕒 Business hours: based on company operational availability
⏳ Estimated response time: up to 72 business hours
Modifications
ARK Real Estate LLC reserves the right to modify these Terms and Conditions at any time. Changes will be published on www.arkrealestatepr.com and/or communicated to registered clients via email or SMS.
Effective Date: 07/10/2025
Welcome to ARK Real Estate. These Terms and Conditions set forth the rules and regulations for the use of our website and the services provided by ARK Real Estate. By accessing this website, you fully accept these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
1. COMPANY INFORMATION
Company Name: ARK Real Estate
Email: [email protected]
Phone Number: (1)787-382-3720
Address: 1413 Av. Manuel Fernández Juncos Suite 3H, San Juan, PR 00909
Location: Puerto Rico
2. WEBSITE USAGE
Eligibility: No minimum age required to use this website.
Prohibited Activities: No illegal activities, misuse, or actions that affect functionality.
3. COMMUNICATIONS AND CONSENT
Agreement to receive text, call (live, automated, pre-recorded), or email communications.
Terms:
• Info on products, services, promos, and updates.
• Carrier charges may apply.
• Consent is not required for purchases.
Revoking Consent:
• Reply STOP to revoke.
• Reply HELP for SMS support.
4. LINK TO PRIVACY POLICY
Privacy Policy linked on every page.
No sharing/selling of personal info including phone numbers.
5. PRIVACY AND DATA COLLECTION
Data Collected: Name, phone, email.
Cookies/Tracking: Google Analytics, Meta Pixel, Google Ads.
Data Retention: Indefinite unless requested otherwise.
Opt-Out: Available via provided mechanisms.
SMS Consent: Reply STOP to cancel messages.
6. PAYMENTS AND TRANSACTIONS
Payments processed via third-party provider.
Orders and fulfillment managed externally.
7. INTELLECTUAL PROPERTY
All site content is owned by ARK Real Estate and cannot be used without permission.
8. LIMITATION OF LIABILITY
Not liable for:
• Site issues or interruptions
• Third-party service problems
• Losses from site use or content
9. CHANGES TO TERMS AND CONDITIONS
We may change these terms at any time. Continued use equals acceptance.
10. CUSTOMER SUPPORT
Email: [email protected]
Phone: (1)787-382-3720
11. GOVERNING LAW – PUERTO RICO
These terms are governed by Puerto Rico law. Disputes resolved in Puerto Rico.
By using our services, you agree to these Terms and Conditions.